Terms and Conditions
Effective Date: January 1, 2026
Last Updated: January 15, 2026
1. Acceptance of Terms
By accessing and using biological or operational advisory services provided by SilverNorth LLC (the "Company"), you agree to be bound by these Terms and Conditions. If you do not agree to all of these terms, do not use our services.
2. Description of Services
SilverNorth LLC provides strategic consulting, revenue cycle analysis, and operational efficiency advisory services to independent physician-owned medical practices. We identify opportunities for revenue optimization and patient retention improvements.
3. No Medical Advice
The Company is an advisory firm and not a medical provider. We do not provide clinical care, medical diagnosis, or treatment to patients. Any operational recommendations related to patient care systems are for administrative purposes only.
4. Client Responsibilities
Clients are responsible for providing accurate and complete financial and operational data for assessment. The effectiveness of the advisory depends on the transparency of the information provided by the practice management.
5. Professional Fees
Fees for Practice Assessments and ongoing advisory services are outlined in specific service agreements. Payment terms are strictly net 30 days unless otherwise specified in the individual contract.
6. Confidentiality
We maintain strict confidentiality regarding all practice data. We sign Non-Disclosure Agreements (NDAs) and follow HIPAA-compliant data handling practices when accessing any systems containing Protected Health Information (PHI).
7. Intellectual Property
All diagnostic pathways, data models, and assessment methodologies used by SilverNorth are the exclusive property of the Company. Clients are granted a limited license to use the final reports for their internal practice improvements.
8. Limitation of Liability
SilverNorth LLC shall not be liable for any indirect, incidental, or consequential damages resulting from the implementation of advisory recommendations. Financial outcomes are subject to external market factors.
9. Third-Party Partners
We may coordinate with specialized partners or vendors to execute recommendations. SilverNorth acts as a coordinator, and clients remain responsible for their direct agreements with these third-party entities.
10. Term and Termination
Advisory agreements may be terminated by either party with 30 days written notice. Upon termination, all outstanding fees for services performed until that date become immediately due.
11. Data Accuracy
While we strive for precision in our diagnostic assessments, outcomes are based on information provided by the client. We do not audit practice books and rely on the management's representations.
12. Privacy Policy
Your use of our digital platforms and assessment tools is also governed by our Privacy Policy, which describes how we collect and use your business and personal information.
13. Governing Law
These terms and any disputes related to our services are governed by the laws of the State of Florida, without regard to its conflict of law principles.
14. Force Majeure
Neither party shall be liable for delays or failures to perform resulting from events beyond their reasonable control, including natural disasters, healthcare emergencies, or government restrictions.
15. Dispute Resolution
Parties agree to attempt mediation for any disputes before filing legal action. Any legal proceedings will be held in Hillsborough County, Florida.
16. Professional Conduct
Our advisors maintain the highest standards of integrity. We disclose any potential conflicts of interest regarding vendor recommendations to our physician clients.
17. Severability
If any provision of these Terms is found to be unenforceable, the remainder of the Terms shall remain in full force and effect.
18. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes become effective once posted on our digital platforms. Your continued use of services constitutes acceptance of revised terms.
19. Entire Agreement
These Terms, along with any specific Service Agreements and NDAs, constitute the entire agreement between you and SilverNorth LLC.
20. HIPAA Compliance
We strictly adhere to HIPAA regulations. Our staff undergoes regular training, and our digital collaboration tools use industry-standard encryption for managing sensitive practice data.
21. User Feedback
Any suggestions or feedback provided to the Company regarding our diagnostic methods may be used by us without compensation to you to improve our advisory services.
22. Waiver
Failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision in the agreement.
23. Notices
All legal notices to the Company should be sent via certified mail to our Tampa, FL corporate address listed on the Contact page.
24. Contact Information
For questions regarding these Terms and Conditions, please reach out to us at info@silvernorthhealth.com or call +1 (832) 890 - 0003.
